Terms of Service

Effective Date: [EFFECTIVE_DATE]
Last Updated: [LAST_UPDATED_DATE]

1. Introduction and Acceptance

These Terms of Service ("Terms") form a binding agreement between you ("you," "Client," or "User") and Taskin AI, LLC ("Taskin AI," "we," "us," or "our"), governing your access to and use of our website located at [WEBSITE_URL], our artificial intelligence services, our consulting engagements, and any related products or deliverables (collectively, the "Services").

By accessing our website, purchasing any Service, entering into a written or electronic agreement with us, or otherwise using any of the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, you may not use the Services.

2. About Taskin AI

Taskin AI, LLC is a limited liability company organized under the laws of the State of Alabama, United States, with its registered address at 123 Main Street, Wilmer, Alabama [ZIP_CODE]. You may contact us in connection with these Terms at [CONTACT_EMAIL].

3. Eligibility

The Services are available only to persons who are at least eighteen (18) years of age and who have the legal capacity to enter into a binding contract in their jurisdiction. If you are entering into these Terms on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and in that case "you" and "Client" also refer to that entity. The Services are intended for use within the United States, and we make no representation that they are appropriate or available for use in other locations.

4. Description of Services

Taskin AI provides ongoing managed artificial intelligence services and AI consulting and strategy services. Our managed services may include the design, implementation, hosting, integration, monitoring, and ongoing operation of AI agents, chatbots, voice assistants, workflows, automations, and related AI systems for our clients. Our consulting services may include advisory work regarding AI strategy, implementation planning, vendor selection, and process design. The exact scope, deliverables, timelines, and pricing for any engagement will be described in a separate order form, statement of work ("SOW"), proposal, or similar written agreement between Taskin AI and the Client (each, a "Service Agreement"). In the event of a conflict between these Terms and a Service Agreement, the Service Agreement controls with respect to the specific engagement.

5. Free Trial and Testing Period

We may, at our sole discretion, offer a free trial or testing period so that a prospective Client can evaluate our Services at no cost. The length, scope, and conditions of any free trial or testing period are determined on a case-by-case basis and will be set forth in the applicable Service Agreement or communicated to the Client in writing. A free trial does not obligate the Client to purchase paid Services, and a free trial does not obligate Taskin AI to continue providing free access after the trial ends.

6. Fees and Payment

The Client agrees to pay all fees applicable to the Services purchased, as set forth in the applicable Service Agreement. Because our clients have varying needs, our pricing may include one or more of the following components.

Performance-based commission. For engagements in which Taskin AI's AI Services generate new customers or leads for the Client, the Client agrees to pay a commission of [COMMISSION_RATE] on the value of each qualifying sale or conversion attributable to the Services, as further described in the Service Agreement.

Implementation and retainer fees. The Client may be charged a retainer fee for the initial implementation and setup of the Services. Taskin AI reserves the right, in its sole discretion, to reduce, postpone, or waive any retainer fee based on the Client's budget, size, or other factors.

Recurring subscription fees. Certain Services may be provided on a monthly recurring subscription basis. Subscription fees are billed in advance and are non-refundable except as expressly provided in Section 7 (Refunds).

Usage-based fees. Certain Services may be billed based on actual usage, including but not limited to per-message, per-minute, per-conversation, or per-API-call rates. Because our costs scale with volume, the fees applicable to larger clients or higher-volume deployments may be adjusted upward to account for underlying service and infrastructure costs.

One-time project fees. Certain deliverables may be provided in exchange for a fixed, one-time fee as set forth in the Service Agreement.

All fees are stated in U.S. dollars and are exclusive of applicable taxes, which are the Client's responsibility. Payments are processed by our third-party payment processor, [PAYMENT_PROCESSOR]. By providing payment information, you authorize Taskin AI and its payment processor to charge the applicable fees to your designated payment method. If any payment is not received when due, we reserve the right to suspend or terminate the Services and to charge interest on overdue amounts at the lesser of one and one-half percent (1.5%) per month or the maximum rate permitted by law. Except as required by law or as expressly provided in these Terms, all fees are non-refundable.

7. Refunds

If, within [REFUND_WINDOW_DAYS] calendar days after your first paid purchase of the Services, you are not satisfied with the Services, you may request a full refund of the fees paid for that initial purchase by contacting us at [CONTACT_EMAIL]. This satisfaction guarantee applies only to the Client's first paid purchase of the Services and does not apply to renewals, subsequent purchases, third-party fees (such as those charged by OpenAI, Anthropic, xAI, Twilio, ElevenLabs, or other providers), or commissions already earned on conversions delivered by the Services. Refund requests received after the applicable window will not be honored except at our sole discretion.

8. Accounts and Client Cooperation

To use certain Services, the Client may be required to create an account or provide credentials to third-party platforms so that Taskin AI can perform the Services. The Client is responsible for maintaining the confidentiality of any account credentials, for all activities that occur under its account, and for promptly notifying us of any unauthorized access. The Client agrees to provide, in a timely manner, the access, information, materials, cooperation, and approvals reasonably necessary for Taskin AI to perform the Services, and Taskin AI is not responsible for delays or failures caused by the Client's failure to do so.

9. Acceptable Use and Prohibited Conduct

The Client agrees to use the Services only for lawful purposes and in accordance with these Terms. Without limiting the foregoing, the Client agrees that neither the Client nor any of its personnel, affiliates, or end users will use the Services in any of the following ways.

The Client will not use the Services to send spam, unsolicited bulk communications, or any messages that violate the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, or any comparable applicable law. The Client will not use the Services to impersonate any person or organization, to make false or misleading statements about the identity or affiliation of the sender, or to engage in fraud, phishing, or other deceptive practices. The Client will not use the Services in connection with adult content, gambling, or other regulated industries without our prior written consent. The Client will not reverse-engineer, decompile, disassemble, scrape, copy, resell, sublicense, or create derivative works of any part of the Services, our AI agents, our workflows, our prompts, our source code, or any other component of our systems, except to the extent this restriction is prohibited by applicable law. The Client will not use the Services to violate the rights of any third party, including intellectual property, privacy, and publicity rights; to transmit malicious code; to interfere with or disrupt the Services or any underlying infrastructure; or to circumvent any usage limits, security features, or access controls.

The Client is fully responsible for its own use of the Services, for any content or instructions it submits, and for its compliance with all laws applicable to its business, including telecommunications, marketing, consumer protection, and industry-specific regulations.

10. AI-Specific Terms

Because our Services rely on artificial intelligence, the Client acknowledges and agrees to the following.

Artificial intelligence systems, including large language models and voice synthesis tools, produce outputs that can be inaccurate, incomplete, biased, offensive, or otherwise unsuitable, and may "hallucinate" information that is not true. Taskin AI does not warrant that any AI-generated output is accurate, complete, current, reliable, or fit for any particular purpose. The Client is solely responsible for reviewing, verifying, and validating any AI-generated output before relying on it, publishing it, sending it to any third party, or using it in connection with any decision that affects any person.

The Client will not use the Services to make automated decisions that produce legal or similarly significant effects on any individual without meaningful human review, and the Client will comply with all laws applicable to automated processing in its jurisdiction. The Client acknowledges that our Services depend on third-party AI providers such as OpenAI, Anthropic, and xAI, and that outputs, availability, and behavior may change based on those providers' models, terms, and pricing.

The Client will not submit to the Services any personal information belonging to third parties without a lawful basis to do so, and will not submit any sensitive information (such as government identifiers, protected health information, or precise financial credentials) unless the specific Service is expressly designed to handle it.

11. Intellectual Property

Taskin AI and its licensors own and retain all right, title, and interest in and to the Services, including the AI agents, workflows, automations, prompts, source code, models, methodologies, documentation, know-how, templates, and any improvements, modifications, or derivative works thereof, together with all associated intellectual property rights (collectively, the "Taskin AI IP"). Nothing in these Terms transfers ownership of any Taskin AI IP to the Client.

Subject to the Client's continued compliance with these Terms and payment of all applicable fees, Taskin AI grants the Client a limited, non-exclusive, non-transferable, non-sublicensable, revocable license during the term of the applicable Service Agreement to access and use the Services solely for the Client's internal business purposes and only in the manner described in the Service Agreement. This license terminates automatically upon expiration or termination of the Service Agreement.

The Client retains ownership of any content, data, materials, brand assets, and information that the Client provides to us in connection with the Services ("Client Content"). The Client grants Taskin AI a worldwide, royalty-free, non-exclusive license to use, host, copy, process, transmit, and display Client Content solely as necessary to provide the Services, to comply with law, and, subject to the Client's opt-out rights described in our Privacy Policy, to evaluate and improve our Services and AI systems.

The Client may provide feedback, suggestions, or ideas regarding the Services ("Feedback"). Taskin AI may freely use and incorporate Feedback for any purpose without obligation or compensation to the Client.

12. Third-Party Services

Our Services rely on third-party platforms and providers, including but not limited to GoHighLevel, OpenAI, Anthropic (Claude), xAI (Grok), BuildMyAgent, Twilio, ElevenLabs, Make.com, and n8n. The Client's use of the Services may be subject to those third parties' terms and policies, and the Client is responsible for reviewing and complying with them. Taskin AI is not responsible for the acts, omissions, availability, pricing changes, security incidents, or discontinuation of any third-party service, and Taskin AI has no liability for damages arising from third-party services.

13. Confidentiality

Each party may receive from the other information that is marked as confidential or that a reasonable person would understand to be confidential given its nature and the circumstances of disclosure ("Confidential Information"). Each party agrees to protect the other party's Confidential Information using at least the same degree of care it uses to protect its own confidential information of like importance, and in no event less than a reasonable degree of care. Confidential Information may be used solely for purposes of performing under, or exercising rights granted by, these Terms and any applicable Service Agreement. These confidentiality obligations do not apply to information that is publicly available through no fault of the receiving party, was known to the receiving party without restriction before receipt, is independently developed without use of the disclosing party's Confidential Information, or is required to be disclosed by law or a valid legal process (subject to prior notice to the disclosing party where lawful and practical).

14. Warranties and Disclaimers

The Services, including all AI-generated outputs, are provided "as is" and "as available," with all faults, and without warranty of any kind, whether express, implied, statutory, or otherwise. To the maximum extent permitted by law, Taskin AI disclaims all warranties, including but not limited to any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, uninterrupted or error-free operation, and any warranties arising from a course of dealing or usage of trade. Taskin AI does not warrant that the Services will meet the Client's requirements, that the Services will be available at any particular time or location, that any defects or errors will be corrected, or that the Services will be free of viruses or other harmful components. Because Taskin AI relies on third-party AI providers and infrastructure, Taskin AI does not commit to any specific uptime, availability, response time, or performance level unless expressly stated in a signed Service Agreement.

15. Limitation of Liability

To the maximum extent permitted by law, in no event will Taskin AI, its members, managers, employees, contractors, agents, affiliates, licensors, or suppliers be liable to the Client or to any third party for any indirect, incidental, special, consequential, exemplary, or punitive damages; for lost profits, lost revenue, lost business, lost goodwill, or lost or corrupted data; or for the cost of substitute products or services, arising out of or in connection with these Terms or the Services, regardless of the legal theory (contract, tort, negligence, strict liability, statute, or otherwise) and even if Taskin AI has been advised of the possibility of such damages.

In no event will Taskin AI's aggregate liability arising out of or relating to these Terms or the Services exceed the greater of (a) the total fees paid by the Client to Taskin AI during the three (3) months immediately preceding the event giving rise to the liability, or (b) one hundred U.S. dollars ($100). Some jurisdictions do not allow certain limitations of liability, and to the extent any such limitation is held unenforceable, Taskin AI's liability is limited to the maximum extent permitted by law.

16. Indemnification

The Client agrees to indemnify, defend, and hold harmless Taskin AI and its members, managers, employees, contractors, agents, affiliates, and licensors from and against any and all claims, demands, actions, damages, losses, liabilities, judgments, settlements, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to (a) the Client's use of the Services; (b) any Client Content or instructions the Client submits to the Services; (c) the Client's deployment of any AI agent, output, message, or automation to any end user, customer, or other third party; (d) the Client's breach of these Terms or of any applicable law; or (e) the Client's violation of any third party's rights, including intellectual property, privacy, publicity, or consumer-protection rights. Taskin AI reserves the right, at the Client's expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification, in which case the Client agrees to cooperate with Taskin AI's defense.

17. Term and Termination

These Terms take effect when you first accept them or first use the Services and continue in effect until terminated as described here or in a Service Agreement.

Either party may terminate any ongoing engagement for any reason or no reason by providing at least [TERMINATION_NOTICE_DAYS] calendar days' prior written notice to the other party. Either party may also terminate immediately upon written notice if the other party materially breaches these Terms or an applicable Service Agreement and fails to cure the breach within ten (10) days after receiving written notice of it, or if the other party becomes insolvent, files for bankruptcy, or is subject to similar proceedings. Taskin AI may additionally suspend or terminate access to the Services immediately, with or without notice, if we reasonably believe that continued access poses a security, legal, reputational, or operational risk, or that the Client has violated Section 9 (Acceptable Use).

Upon termination, the Client's right to access and use the Services will immediately cease, any licenses granted to the Client will terminate, and the Client will pay all fees accrued through the effective date of termination, including any commissions earned but not yet invoiced. Sections that by their nature should survive termination will survive, including without limitation Sections 6 (as to accrued fees), 11 (Intellectual Property), 13 (Confidentiality), 14 (Warranties and Disclaimers), 15 (Limitation of Liability), 16 (Indemnification), 18 (Dispute Resolution), and 19 (Governing Law).

18. Dispute Resolution; Binding Arbitration; Class Action Waiver

Please read this section carefully. It requires you to resolve disputes with Taskin AI through binding arbitration and waives your right to participate in a class action.

Any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or the relationship between the Client and Taskin AI (including the validity, scope, or enforceability of this arbitration provision) will be resolved exclusively by final and binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, or by another nationally recognized arbitration provider mutually agreed upon by the parties. The arbitration will be conducted before a single arbitrator, in the English language, and seated in the State of [GOVERNING_LAW_STATE], United States. Judgment on the award may be entered in any court of competent jurisdiction.

The Client and Taskin AI each agree that any claim will be brought only in that party's individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.

Notwithstanding the foregoing, either party may (a) bring a qualifying individual claim in small-claims court if the claim qualifies and remains in that court, and (b) seek injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property or confidential information.

You may opt out of this arbitration provision by sending written notice of your decision to opt out to [CONTACT_EMAIL] within thirty (30) days after first accepting these Terms. If you opt out, disputes will be resolved in the courts identified in Section 19.

19. Governing Law and Venue

These Terms and any dispute arising out of or relating to them or to the Services are governed by the laws of the State of [GOVERNING_LAW_STATE] and the United States, without regard to conflict-of-law principles. Subject to Section 18, the state and federal courts located in [GOVERNING_LAW_STATE] have exclusive jurisdiction over any dispute not subject to arbitration, and the parties consent to the personal jurisdiction and venue of those courts.

20. Modifications to the Services and to These Terms

Taskin AI may modify, suspend, or discontinue any part of the Services at any time, with or without notice. Taskin AI may also update these Terms from time to time. If we make material changes, we will notify the Client by email, by posting notice on our website, or by other reasonable means. Changes will become effective on the date indicated in the updated Terms. The Client's continued use of the Services after the effective date of the updated Terms constitutes the Client's acceptance of those changes. If the Client does not agree to the updated Terms, the Client's sole remedy is to stop using the Services.

21. General Provisions

These Terms, together with any applicable Service Agreement and our Privacy Policy, constitute the entire agreement between the Client and Taskin AI regarding the Services and supersede any prior or contemporaneous agreements, proposals, or communications on the subject matter. If any provision of these Terms is held invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect. No failure or delay by either party in exercising any right under these Terms will operate as a waiver of that right, and no waiver is effective unless in writing and signed by the waiving party.

The Client may not assign or transfer these Terms or any rights or obligations under them, by operation of law or otherwise, without Taskin AI's prior written consent. Taskin AI may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets. These Terms are binding on and inure to the benefit of the parties and their permitted successors and assigns.

Nothing in these Terms creates any partnership, joint venture, agency, franchise, or employment relationship between the parties. The Client and Taskin AI are independent contractors. There are no third-party beneficiaries to these Terms. Notices to Taskin AI must be sent to [CONTACT_EMAIL], and notices to the Client will be sent to the email address associated with the Client's account or as otherwise specified in a Service Agreement.

Neither party will be liable for any delay or failure to perform (other than payment obligations) caused by circumstances beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, government action, labor disputes, epidemics, internet or telecommunications failures, or failures of third-party service providers.

22. Contact Us

If you have any questions about these Terms, please contact Taskin AI, LLC at 123 Main Street, Wilmer, Alabama [ZIP_CODE], United States, or by email at [CONTACT_EMAIL].

Placeholder Reference (delete before publishing)

The following placeholders appear in this document and should be replaced with your final values before publishing.

Reused from the Privacy Policy: replace [EFFECTIVE_DATE] with the date these Terms take effect, [LAST_UPDATED_DATE] with the date of the most recent update, [WEBSITE_URL] with your live website URL, [ZIP_CODE] with your Alabama ZIP code, [CONTACT_EMAIL] with your public contact email, [PAYMENT_PROCESSOR] with the name of your payment processor, and [GOVERNING_LAW_STATE] with the state whose law governs the Terms.

New to this document: replace [COMMISSION_RATE] with your performance-based commission percentage (currently discussed as 20%). Replace [REFUND_WINDOW_DAYS] with the length of your satisfaction-guarantee refund window in days (currently discussed as 14). Replace [TERMINATION_NOTICE_DAYS] with the notice period either party must provide to terminate an engagement (currently discussed as 30).

⚠️ Legal Disclaimer

This draft is provided for informational purposes based on the details you shared and is not a substitute for advice from a licensed attorney in your jurisdiction. Before publishing, have this reviewed by counsel, especially the arbitration, indemnification, and limitation-of-liability sections, and before you extend Services to EU/UK customers, handle regulated data, or launch large-volume outbound messaging campaigns via Twilio.